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Microsoft and the Xbox drift issue: call for class action arbitration

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Microsoft, Google & Co. could soon divide the games industry among themselves

A bug in the Xbox One controllers brings Microsoft to trial in a consumer class action lawsuit.

If one thing is certain it is that the controls of the last generation have presented more than one problem. It happens to Nintendo with its Switch Joy-Con, the same goes for PlayStation and the DualShock 4 and DualSense controllers…and now it’s Microsoft and Xbox’s turn.

The blissful “drift”, which consists of the joysticks of a controller moving without pressing them, is something that is also present on Xbox One controllers, although less often than in the competition. A few months ago, a consumer association sued Microsoft over this problem.

Redmond’s have asked the Washington court for arbitration to mediate in these consumers ‘ class actions claiming that a joint claim is not possible due to the terms of use of Xbox controllers and the Xbox Live service. “The plaintiffs repeatedly agreed not to file a lawsuit like this in court,” Microsoft notes.

Apparently, if you agree to these Terms of use for Xbox One controllers, the possibility of the class action is automatically eliminated. Therefore, Microsoft requests a third member present at the trial to arbitrate the dispute in a neutral manner to resolve the issue.

This lawsuit was carried out in April 2020, as consumers assure that Microsoft did not report a drifting problem on the Xbox One controllers, as well as on the Elite 1 and Elite 2 controllers for Xbox. It must be said, of course, that this problem does not seem to be repeated on Xbox Series X|S.

It is not the first time that something like this has happened, since we are already used to the constant demands to Nintendo for the drifting of Joy-Con, in addition to the problems of drifting in the DualShock 4 of PS4 and a similar error in some dualsense controllers of PS5.

I enjoy playing games, and gaming is a passion of mine. Among my favorite games are Tears of the Kingdom, GTA, and Cyberpunk.

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